Trust Center

Digital communication policy

Trust Center

Digital communication policy

At Brilliant, we care about your privacy. This policy explains how we collect, use and protect personal data in our digital communications - simply and transparently.

How we collect and use data

We collect personal data when you:

  • Show interest in our services
  • Register for an event, webinar or training
  • Contact us via the web or other channels

The data is used to:

  • Communicate relevant information
  • Improve our services and experiences
  • Create and develop business relationships

We only use data that is relevant to your professional field and role.

What data we process

We may process:

  • Name and contact details (email, phone)
  • Professional role and organization
  • Communication between you and us
  • Technical data (e.g. IP address, browser and website behavior)

Legal basis

We process your personal data based on:

  • Consent (e.g. for forms and mailings)
  • Legitimate interest (e.g. business relations and relevant communications)

You can withdraw your consent at any time.

Marketing and mailings

We will only send you communications that we think are relevant to you.

  • You can always unsubscribe (opt-out)
  • We respect your choices directly

Storage and deletion

We keep your data as long as it is relevant for the purpose.

  • Expressions of interest: up to 3 years
  • Contacts without developed relationship: up to 1 year
  • Event participants: up to 1 year

After that, the data is deleted or anonymized.

Sharing of data

We only share data when it is necessary, for example with

  • System providers (data processors)
  • Partners in connection with events or training

All sharing is done under contract and with high security.

Where your data is processed

We aim to process all data within the EU/EEA.

If data is processed outside the EU, we ensure that the level of protection is equally high through approved security measures.

Security measures

We protect your data through:

  • Restricted access to systems
  • Security procedures and internal guidelines
  • Continuous monitoring and improvement

Your rights

You have the right to:

  • Access to your data
  • Have inaccurate data corrected
  • Request erasure
  • Object to processing
  • Move your data (data portability)

Contact us to exercise your rights.

Cookies and tracking

We use cookies and similar technologies to:

  • Improve your experience
  • Analyze usage
  • Display relevant content

You can adjust the settings in your browser.

Contact us

Do you have questions about how we handle your personal data?

Please contact us:
dpo@brilliantfuture.se