This is how the manager influences the customer experience
By Brilliant
Blog
Mind the gaps! Find your most important factors for creating customer loyalty
By Brilliant
Unnecessary mistakes that produce lower profits
By Brilliant
Good coffee affects the company’s sales
Beauty comes from within – companies who focus on this produce the best returns
By Brilliant
The Insight Hub – here to help your business flourish
By Brilliant
The six most important factors behind stress and burnout
By Brilliant
Dissatisfied employees – 5 common problem areas
By Brilliant
How to succeed with customer surveys – your first step to excellent customer experience
By Brilliant
NPS programme, what is it and why is it important?
By Brilliant
Employee engagement vs. group size – group sizes with highest and lowest levels of engagement
This is how you avoid (and detect) victimisation
By Brilliant