Commitment, leadership, and strong management are important to be an attractive and successful organization for a long time coming. Brilliant’s solution for employee surveys is easy to use and built on a well-known methodology that ensures that the entire organization focuses on the right things.
For successful companies every customer interaction is a possibility to strengthen the relationship with their clients. We provide all types of customer surveys – from long term customer relationship surveys to surveys directly after the customer has been in contact with your company.
Brilliant is one of the top-performing companies, providing a data-driven survey and action platform created for measuring customer and employee experience. As a part of Wise Group and with more than 20 years of experience and 80 employees, we provide actionable insights on people that make the difference in businesses all over the world. Our insights will bring out the true potential in people, helping companies to drive change, engagement, and results.
Local presence, global reach
We are a reliable partner that helps customers in over 75 countries in many different languages.
Benchmark from 24 industries
Every year we find out how more than three million people think and feel.
Expertise and consulting support
With our 20 years of experience in developing organizations, we will help you create profitability, engagement, and behavioral changes.
Appreciated partner with cNPS 69
400 happy customers develop their organizations with our data and insights.
We work with Brilliant because of their solid and international experience, their methodolgy and tools for surveys and follow up work, as well as for their dedicated and service minded team of consultants.
Eva Ulvöy, HR Manager
We have used Brilliant’s solutions for years and we are very pleased with our cooperation. Brilliant are flexible and receptive, and they deliver great service to us as a customer.
Caroline Nikander, Head of People & Performance
The customers should feel that we really listen to them. Our employees continuously follow up our customers’ feedback through Brilliant´s surveys. The customer survey in Brilliant Navigator is a tool for everyone to do their job as good as they can. Everyone receives increased knowledge about what the customers’ feel is good or bad. To include the dialogue, the warm and personal interaction, ties our customers closer to us, and ultimately, creates more business.
Daniel Krook, VD
What I like the most about Brilliant’s solution is that it offers such a clear process that enables an easy and productive dialogue around improvement areas, all the way down on team level.
Sandra Gustavsson, HR manager
10 things to consider when doing employee surveys
A survey doesn’t do anything good in itself, but well planned and executed it can be a powerful tool for organisational development. Survey findings will support the organisations’ work with improving employee engagement, drive change initiatives and reach overall business targets. We have gathered a list of ten things to consider to get the most out of your engagement survey. Those things include everything from how to put the survey in a bigger context to get buy in from the organisation to what to consider when choosing questions. Read more!
We give you data-driven actionable human insights, about the people that matter to you, so you can make decisions that improve your business.