Essential
This package is ideal for organisations with up to 150 employees that want to get started with employee surveys in a simple and effective way. Essential is a great fit for smaller companies or teams seeking a quick and clear overview of employee opinions and engagement levels.
Premium
Premium is designed for medium to large organisations already working with employee engagement who are ready for deeper analysis and broader insights. It’s the perfect choice for leaders looking to work proactively and implement targeted improvements.
Enterprise
This is the ideal choice for large organisations or groups aiming to use employee surveys as a strategic driver for long-term transformation. Enterprise is built for companies with complex needs and the ambition to foster a strong culture and high-performing teams.
Below you’ll find everything included in our different packages |
Essential | Premium | Enterprise |
|---|---|---|---|
| Measure | |||
| Unlimited number of surveys (incl. employee surveys and pulse checks) | |||
| Brilliant’s standard index | |||
| NPS and open-text responses | |||
| Email distribution | |||
| 200+ ready-to-use questions from Brilliant’s question library | |||
| Pre-packaged surveys (e.g. performance reviews, safety, threats & violence, equality, and more) | |||
| Ability to create custom indexe | Optional | Optional | |
| International languages | Up to 2 languages | ||
| Custom branding with logo | |||
| Create and AI-translate your own questions | |||
| Edit communication templates | |||
| Conditional logic for survey flows | |||
| Distribution via SMS, QR code, and kiosk (PIN code; customer supplies QR code, Brilliant provides the corresponding PIN) | SMS incurs an additional cost | SMS incurs an additional cost | |
| Analyse | |||
| Manager and team accounts | |||
| HR and executive leadership accounts | |||
| Index overview and trends | |||
| Heatmap/index list | |||
| Export to PPT, PDF, and Excel | |||
| Summary reports in PPT and PDF | |||
| Internal benchmarking | |||
| Global benchmarking | |||
| AI-generated insights | |||
| AI sentiment analysis of open-text responses | |||
| AI categorisation of open-text responses | |||
| Smart Pulse functionality | |||
| Benchmarks by industry, country, and high-performing organisations | |||
| Matrix organisation support | Optional | ||
| Functionality to measure cross-functional teams/projects | Optional | ||
| Single Sign-On (SSO) | Optional | ||
| Act | |||
| Brilliant workshop / Action planning tool | |||
| Smart AI-driven suggestions for action plan activities | |||
| Statistics and tracking for action plan progress | |||
| Help Centre with tips, guidance, and tutorial videos | |||
| Strategic Advisory | |||
| Strategic advisory session on annual HR survey results (1 session per year) | Optional | Optional | |
| Strategic workshop with the executive team incl. pre-meeting with CEO/HR (1 session per year) | Optional | Optional | |
| Support | |||
| Tech set-up – account and organisational structure configuration | |||
| Customer Care support via email, Mon–Fri, 08:00–17:00 (English & Swedish) | |||
| Customer Success support | |||
| Assistance importing organisational data based on set template | |||
| Onboarding of new superusers (1 session per year) | Optional | ||
| SLA | |||
| Support response time within 24 hours on business days | Whithin 72h | ||
| 99.5% platform availability via Microsoft Azure | |||
| Critical incidents (e.g. data privacy, security issues, or service disruptions affecting multiple customers) are responded to within 1 hour during business hours (08:00–17:00) | |||
| Data Security | |||
| Fully GDPR compliant | |||
| Delivered in accordance with ISO27001 | |||
| Option for customised GDPR agreements | Optional | ||
From measurement to action and transformation – Unlock your organisation’s full potential and strengthen relationships with both customers and employees. Brilliant’s platform measures, analyses, and transforms your data into valuable insights that are easy to act on – enabling data-driven decisions, a holistic perspective, and a stronger business.