More and more companies base their business development on data and insights from customer and employee experience measures. During 2017 we communicated the merge between Bright Relation and Netsurvey. Today, we are proud to launch our new joint brand! Bright + Netsurvey = Brilliant Future!
At some organizations, engagement seems to happen naturally. You can feel it. People are committed, energetic, and love their work. Positive attitudes and behaviors are transmitted to each new hire. The organization thrives.
At other organizations, engagement is uneven – some people are in a good place, some are not. Engagement is hard to sustain. People feel this, too. Some do only what’s necessary to get by. No one walks the extra mile. Energy is drained from the organization. People leave. And so do customers.
At Brilliant, we help organizations improve their employee engagement, develop their leaders and strengthen their employer brand. This spills over on how customers are treated and the customer experience is improved too – making the company Brilliant!
We launch the Brilliant Future brand because we know successful business comes from strong employee and customer experiences. And now we will be able to help even more organizations become brilliant, by developing their employee and customer relations so they can improve their business results.
We love to see success come out of strong customer and employee relations, and we love to see businesses thrive. Welcome to Brilliant Future!